Question 1

What is HomeWise AI?

Accepted Answer

HomeWise AI is a growth partner and fractional office manager for home service contractors. For homeowners, we provide education about energy upgrades and connect you with vetted, top-performing contractors in your area.

Question 2

Is HomeWise AI available in my area?

Accepted Answer

We currently serve homeowners and contractors throughout New Jersey, with expansion to Massachusetts coming soon. Enter your zip code in our savings estimator to check if we cover your area.

Question 3

How is HomeWise different from other home improvement companies?

Accepted Answer

We are not a contractor — we partner with vetted contractors to ensure quality work while handling the administrative complexity of rebates, scheduling, and project management. Our AI-powered systems make the process faster and more transparent.

Question 4

Why does the energy audit cost $150?

Accepted Answer

The $150 covers a comprehensive BPI-certified assessment including blower door testing and thermal imaging — equipment and expertise that cost significantly more. The fee ensures serious inquiries and is fully credited toward any project you book with us, making it effectively free if you proceed.

Question 5

Is the $150 audit fee refundable?

Accepted Answer

Yes, we offer a full refund if you cancel at least 24 hours before your scheduled appointment. If you proceed with a project, the $150 is credited toward your total cost.

Question 6

How does the HomeWise process work?

Accepted Answer

It starts with our free online savings estimator to see what programs are available in your area. From there, you can book a $150 professional energy audit (credited toward your project) or a free 15-minute consultation. After the audit, you receive a detailed report with exact costs, confirmed rebates, and a clear project plan.

Question 7

How long does the entire process take?

Accepted Answer

From energy audit to completed installation, most projects take 4-8 weeks. The audit itself is 2-3 hours, your report arrives within 48 hours, and installation typically takes 1-5 days depending on the scope of work.

Question 8

Do I need to be home during the energy audit?

Accepted Answer

Yes, someone 18 or older needs to be present during the audit. The technician will need access to all areas of your home including the attic, basement, and utility areas. The audit takes approximately 2-3 hours.

Question 9

What rebates are available for NJ homeowners?

Accepted Answer

NJ homeowners can access up to $7,500 through the NJ Whole Home Energy Efficiency Program, plus utility-specific rebates from PSE&G (up to $900), JCP&L (up to $750), or ACE (up to $700). Zero-interest financing up to $25,000 is also available.

Question 10

Do I qualify for energy rebates?

Accepted Answer

Most NJ homeowners with an active utility account qualify for at least some rebates. The specific programs and amounts depend on your utility provider, the upgrades you choose, and whether your home meets minimum energy savings thresholds. A professional energy audit will determine your exact eligibility.

Question 11

Have federal energy tax credits expired?

Accepted Answer

Yes. The federal Energy Efficient Home Improvement Credit (25C) and Residential Clean Energy Credit (25D) expired on December 31, 2025 and were not renewed under the OBBBA. However, state and utility rebate programs remain active and available.

Question 12

Can I stack multiple rebate programs?

Accepted Answer

Yes! In most cases, you can combine the NJ Whole Home program rebate with your utility company rebate. For example, a PSE&G customer installing a heat pump could receive up to $7,500 from the state program plus $900 from PSE&G, totaling $8,400.

Question 13

How much does a heat pump cost in NJ?

Accepted Answer

A typical heat pump installation in New Jersey costs between $12,000 and $20,000 before rebates. After available rebates (up to $8,400), your net cost could be as low as $3,600. The exact price depends on your home size, ductwork condition, and equipment selection.

Question 14

How long does a home energy audit take?

Accepted Answer

A comprehensive BPI-certified home energy audit typically takes 2-3 hours. The technician will perform a blower door test, thermal imaging scan, and room-by-room inspection. You will receive a detailed report with photos and recommendations within 48 hours.

Question 15

What is included in a whole-home energy upgrade?

Accepted Answer

A whole-home upgrade typically includes air sealing, insulation improvements, HVAC system upgrade (often to a heat pump), and sometimes water heater replacement. The specific scope is determined by your energy audit results and designed to maximize both comfort and rebate eligibility.

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